Beware of arwop.com, a Facebook-advertised clothing store suspected of being a scam. They offer a wide variety of items like tops, dresses, two-piece sets, sweaters, and cardigans.
However, before you consider buying from them, read these 6 red flags that suggest arwop.com might not be legitimate:
1. Arwop: Negative Reviews
In contrast to the reviews on Trustpilot, the Arwop store has garnered numerous negative reviews shared by actual customers on Facebook. Let's delve into these unfavourable experiences.
The reviewer shares frustration with the store after receiving purchases that don't fit. The issue lies in the customer service, as they express dissatisfaction with the offered solutions — receiving only a partial payment refund without the option to return the merchandise.
The reviewer issues a strong caution regarding Arwop, pointing out that their various sites misleadingly portray themselves as US-based companies, even claiming products are "Made in South Carolina".
However, if customers are dissatisfied and seek a refund, they are required to return items to Dubai at their own expense. The customer service response, labeling the return cost as too expensive, led to an inadequate compensation offer of $10 or $20 to keep the items.
The reviewer recounts a challenging experience with the store, detailing a prolonged delivery time for three tops ordered on March 16, 2023, and received on April 12, 2023. After finding the items too small and requesting a return on April 13, the customer faced resistance from Arwop's customer service.
Despite expressing dissatisfaction and the need to return all three tops, the company initially offered a mere $15 as compensation, which escalated to $55 in subsequent negotiations.
The reviewer highlights the discrepancy in the charge appearing as "Sito" on their account after ordering from Arwop Fashion.
Overall, The reviewed experiences paint a negative picture of Arwop store. Customers experience issues with sizing, misleading practices, and poor customer service regarding returns and compensation.
2. Arwop: Fake Reviews
All the reviews on the Arwop website seem to be fabricated. As evident in the image below, every piece of clothing is given a perfect five-star rating.
Moreover, the same glowing review appears under several different clothing items on the Arwop website.
The presence of identical reviews across different clothing items does raise red flags about the authenticity of the reviews on the store website.
3. Arwop: Poor Customer Service
Based on customer reviews, Arwop has been criticized for its poor customer service. This implies several issues:
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1. Negative customer experiences: This is the core meaning. Customers who have interacted with the store's customer service have had negative experiences, leading to their overall perception of poor service.
2. Specific issues: While the statement doesn't specify the exact problems, it suggests customers might have faced difficulties with things like:
- Unresponsiveness or delays in getting help.
- Unhelpful or unprofessional communication from customer service representatives.
- Challenges resolving problems or returning unwanted items.
- Unfair or inadequate compensation is offered for issues.
4. Clothing Origin
Despite the Arwop Store's assertion that its clothes are manufactured in the USA, there is evidence or credible information indicating that the products are made in China.
The discrepancy between Arwop's claim of "Made in USA" for its clothing and the reality of them being made in China raises several concerns:
1. Misleading advertising: This practice violates consumer trust and fair trade regulations. It can be considered deceptive advertising and potentially illegal.
2. Quality concerns: "Made in USA" often carries a perception of higher quality and standards. By falsely claiming this origin, Arwop might be misleading customers about the actual quality of their products.
3. Transparency and ethical issues: Lack of transparency about the true origin of their products raises questions about Arwop's ethical practices. Consumers deserve accurate information to make informed purchasing decisions.
4. Potential legal consequences: Depending on the region and regulations, Arwop could face legal repercussions for false claims about the origin of their products. This could include fines, penalties, or even lawsuits.
5. Reputational damage: Consumers increasingly value transparency and ethical practices. Arwop's misleading claims could damage its reputation and trust among customers.
Furthermore, the text used to indicate the origin of clothes is employed by a multitude of scam stores.
5. Arwop: Fake Physical Address
Another fact about the Arwop store is the utilization of a fake physical address.
Here are some implications and potential issues associated with using a fake address:
1. Heightened suspicion: Combined with previous issues like fake reviews, poor customer service, and misleading origin claims, the fake address further strengthens the suspicion that Arwop might be operating unethically or even fraudulently.
2. Concealment and deception: Using a fake address suggests a deliberate attempt to hide their true location and potentially their operations. This lack of transparency and obfuscation should raise significant alarm bells for any potential customer.
3. Difficulty in recourse: A fake address makes it challenging for customers to contact the store, return unwanted items, or seek redressal in case of issues. This puts customers at a significant disadvantage and raises concerns about their ability to protect their consumer rights.
4. Potential legal implications: Depending on the specific regulations and laws, using a fake address could be illegal and subject Arwop to legal consequences. This further reinforces the need for caution and vigilance when dealing with the store.
6. Arwop: No Phone Number Provided
The absence of a phone number and the use of a fake physical address by the Arwop store confirms concerns about its legitimacy and transparency.
Trust is a critical factor in online transactions. Customers expect businesses to provide accurate and reliable contact information. The absence of a phone number and the use of a fake address can erode trust, leading customers to question the legitimacy of the store.
Conclusion
Based on the provided information, it is highly likely that Arwop is a scam. The evidence strongly suggests the store engages in misleading practices, poor customer service, and potentially fraudulent activities. Here are the key red flags:
- Negative customer reviews: Customers report issues with sizing, misleading claims, and poor return policies.
- Fake reviews: All reviews on the Arwop website appear fabricated, raising concerns about their authenticity.
- Poor customer service: Customers report difficulties getting help, unprofessional communication, and unfair compensation.
- Misleading origin claims: Arwop claims its clothes are made in the USA, but evidence suggests they are made in China. This raises concerns about deceptive advertising and quality standards.
- Fake physical address: The use of a fake address further strengthens suspicions of unethical and potentially illegal activity.
- No phone number: The lack of a phone number, combined with the fake address, makes it difficult for customers to contact the store and seek redressal.
Therefore, it is strongly advised to avoid purchasing from Arwop. There are significant risks associated with doing so, including receiving low-quality products, experiencing difficulties with returns, and potentially becoming a victim of fraud.
