We've recently uncovered a potentially fraudulent online store called Cyabie. This store entices customers with a wide range of clothing, including tops, dresses, two-piece sets, seasonal collections, and even holiday essentials.
However, if you're thinking about shopping at the Cyabie store, this article will highlight all the red flags by focusing on real reviews about this store that might change your perspective.
1. Negative Reviews
After searching for authentic customer experiences shared online about the Cyabie store, I discovered a pattern of negative feedback. Here are some examples I found:
This customer received an item that was of poor quality and shipped from an unknown location, and the lack of a clear return/refund policy raised concerns.
the store's offer of $8 for customer dissatisfaction was deemed insufficient. The reviewer suggests caution, as Cyabie blocked them on Facebook after expressing discontent.
This review highlights a customer's frustration with Cyabie. The customer mentions that despite the website claiming an easy refund process, they were denied a refund.
The main issue seems to be with the sizing of the product, which the customer asserts measures like a youth size, contrary to the measurements stated on the website.
This review highlights several red flags associated with the store:
- Deceptive shipping practices: The store promised quick delivery (5-7 days) but failed to deliver within that timeframe.
- Delayed communication: The reviewer only received updates after 2 1/2 weeks and only through email with unclear communication times.
- Suspicious business location: Despite claiming to be in the USA, communication arrived at unusual hours (2am).
- Unrealistic delivery promises: The store initially promised a shipment within a week or two after the reviewer requested cancellation, but only printed a shipping label without actually sending the package.
- Unwillingness to comply with cancellation requests: The store refused to cancel the order despite the reviewer's dissatisfaction and awareness of the deceptive practices.
The customer states they have not received their order, even though their card was charged. Additionally, the customer emphasizes that none of the provided contact information for the company is functional.
This review asserts that the company is not legitimate. While customers may receive their ordered items, the problem arises with the fit, and the review claims there is no option to return the items.
This customer warns that if the clothes don't fit, there is no refund, and if there is any refund offered.
The customer expresses disappointment, citing significant issues with sizing and the lack of a return policy.
Based on the customer reviews analyzed, Cyabie receives overwhelmingly negative feedback. The recurring themes highlight serious concerns about the company's legitimacy and business practices.
Key Concerns:
- Product Quality: Customers report receiving items of poor quality, significantly different from the advertised product pictures.
- Deceptive Practices: The website appears to mislead customers with false claims about product origin, measurements, return policy, and shipping times.
- Lack of Transparency: Communication is limited and delayed, often occurring at unusual hours. The company's location is unclear, raising further doubts.
- Poor Customer Service: Cyabie demonstrates a blatant disregard for customer satisfaction. Refusal to process refunds, offer reasonable solutions, or provide basic customer support is a common complaint.
- Potential Scam: The combination of deceptive practices, unresponsive communication, and unclear business operations suggests a high possibility of Cyabie being a fraudulent entity.
Additional Observations:
- Several reviews mention sizing issues, indicating a lack of accurate product information.
- Difficulty contacting the company and getting help is a recurring theme.
- Even when customers receive their orders, the experience is often marred by disappointment and dissatisfaction.
2. Angry Reactions
In addition to negative customer reviews, another red flag worth mentioning is the presence of angry reactions on Cyabie's Facebook page.
the presence of angry reactions serves as confirmation and reinforcement of the negative experiences reported in the customer reviews. Angry reactions are a direct and visible expression of dissatisfaction or frustration from customers.
3. Fake Reviews
All the clothes on the Cyabie website seem to have fake five-star reviews that appear suspiciously generic and lack specific details.
Using fake reviews is a common tactic used by scammers to deceive potential customers. Fake reviews can make a product or service seem more popular and trustworthy than it is. This can lead people to make purchasing decisions that they would not otherwise make.
4. Clothes Made In China
The "About Us" page on Cyabie claims that its factories are based in Vietnam and the Philippines. Conversely, the clothes' details page asserts that all clothes are made in the USA. However, the truth is that all clothes are made in China.
Here is the About Us page:
This refers to the product detail page.
This kind of discrepancy can erode trust between customers and the company. Businesses need to provide accurate and consistent information about their products, manufacturing processes, and locations.
5. Misleading Information
In addition to the false information about the origin of their products, Cyabie also provides misleading information about the launch date. The "About Us" page claims that the Cyabie.com store started in 2015, but when I checked the age of the domain, I found that the domain was registered in 2021.
there are several possible reasons why a store might engage in such practices:
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Enhancing Perceived Value: Some businesses may exaggerate or misrepresent certain details to create a more favorable image of their brand, such as claiming a longer history or a different origin for their products.
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Building Trust: Companies may believe that presenting a longer history or a specific origin will instil more trust in consumers, even if the information is not accurate.
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Marketing Strategy: A company might use misleading information as part of a marketing strategy to attract customers or to align with certain trends and preferences.
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Competitive Advantage: If a company believes that presenting false information gives them a competitive advantage, they might choose to do so, even though it can damage their credibility in the long run.
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Lack of Oversight: In some cases, misinformation can result from a lack of oversight or due diligence in updating website content, leading to inconsistencies between different sections of the site.
Also, The store provided a fake physical address:
The use of a fake physical address is a significant red flag regarding the legitimacy of the store.
Legitimate businesses typically provide accurate and verifiable contact information, including a genuine physical address where customers can reach them or, if applicable, visit a physical storefront.
Conclusion
Based on the overwhelming evidence presented, it is clear that Cyabie is a scam online store. The consistent pattern of negative customer reviews, angry reactions, fake reviews, misleading information, and potentially illegal practices leaves no room for doubt.
Consumers should be wary of Cyabie and avoid doing any business with them. The risk of receiving poor-quality products, encountering deceptive practices, and facing difficulties with communication and customer service is simply too high.
